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We can provide a comprehensive helpdesk function backed by a proven CAFM system to handle calls from building occupiers, control the issuing and completion of work orders and manage the statutory compliance of your assets. Our bespoke systems and processes are all designed to deliver an excellent customer service and ensure comprehensive reporting and performance information is available to our customers.
Our Helpdesk services include:
- Call Handling
- CAFM systems
- Workflow management
- Management reporting and information
- Billing and financial management
By managing our clients’ asset register we are prepared for all the maintenance their buildings require. We are familiar with carrying out planned preventative maintenance for a range of buildings including schools, universities, retail outlets and leisure centres, working with supply chain partners we are able to cover the full scope of building services engineering and maintenance required legislation and guidelines such as SfG20. We have been based on site with clients where desired allowing for a quick response service.
Our PPM services includes:
- Electrical testing
- Gas and heating system servicing
- Heating, Ventilation & Air Conditioning
- Equipment and plant servicing
- Fire and security systems testing
- Water Management & Legionella Testing
- Asbestos management
- Access and lifting equipment
